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Home > Returns
Terms and Conditions for Free Shipping on Christmas Orders Over $75.00:
- Offer only applies to orders shipping to addresses within the United States.
- Only items in the Christmas section of the website count towards this offer.
- Offer ends on December 19, 2012.
- Orders receiving free shipping will ship via the most cost effective method.
- Free shipping offer does not apply to expedited shipping.
- If you receive free shipping on your order, and then
return items that cause your product total to fall beneath $75.00, you
have waived the free shipping option. The cost of shipping for the
initial order will be deducted from your refund.
- Please note that
Christmas clothing may not be returned or exchanged after December 20,
- Babytalk Store's regular return policies still apply. Please scroll down for more information.
Medela Return PolicyDue to sanitary reasons replacement parts purchased may be returned for credit within 30 days of purchase providing they are still in the same new condition in which they were received, sealed in their original packaging. If the packaging has been opened, regardless if the item has been used NO return will be accepted for refund or exchange.
Garment Return/Exchange PolicyGarments or shoes may be returned for refund or exchange within 14 days of receiving them. Returned garments/shoes must be in the same new condition in which they were received with the tags intact. Items that have been laundered or have any kind of stains, holes, tears, marks/scuffs or odor will NOT be accepted for return.
On the rare occasion when permission is granted for an item to be returned or exchanged after 14 days, a 20% restocking fee will be charged.
Return/Exchange Policy for Christmas ClothingChristmas clothing may not be returned or exchanged after December 20th of the year the garment was purchased.
Bra Return PolicyWe understand that it is difficult to determine your bra size when purchasing online, especially maternity bras. We will be happy to return/exchange or refund your purchase (minus shipping cost) within 14
days of the date you receive the order. The bra MUST be returned in
its original undamaged packaging, and MUST NOT
have been washed or worn (other than to try it on for correct fit). A
20% restocking fee will be charged for bras mailed back more than 14
days after you received it. Please try on your bra as soon as possible after receiving it. To remove the bra from its package, open the package using the button or resealable flap. DO NOT CUT OR TEAR THE BAG.
Bras that have been damaged from laundering in a washing machine are NOT accepted for return or refund.
Due to sanitary concerns we CAN NOT accept a bra returned with deodorant marks, make-up marks, milk or other stains or any other kind of deformities.
If you would like to exchange your bra, your credit card will be billed for USPS shipping of the new size bra by First Class Mail. If you prefer expedited shipping for your exchange bra please note that on the Bra Return Form included in your original package.
Hair Bows and Sock Return PolicyDue to sanitary reasons HAIR BOWS and SOCKS will NOT be accepted for returns.
Gift Item Return PolicyGift items must still be in their original gift packaging for return.
Return Policy for Orders that Received Free ShippingOrders over $149.00 are eligible for free shipping. If you receive free shipping on your order, and then return items that cause your product total to fall beneath $149.00, you have waived the free shipping option. The cost of shipping for the initial order will be deducted from your refund.
Other Product Return PoliciesOther
products including but not limited to diaper bags, strollers, burp
cloths, bibs and pacifier holders items must be in the same new
condition in which they were received with the tags intact. Items that
have been laundered or have any kind of stains, holes, tears,
marks/scuffs or odor will NOT be accepted for return.
For all returns please call The Babytalk Store at 1-866-998-BABY. (1-866-998-2229) Please ask for a return authorization number.