Medela Return Policy
Due to sanitary reasons replacement parts purchased may be returned for credit within 30 days of purchase providing they are still in the same new condition in which they were received, sealed in their original packaging. If the packaging has been opened, regardless if the item has been used NO return will be accepted for refund or exchange.
Garment Return Policy
Garments or shoes may be returned for refund or exchange within 14 days of receiving them. Returned garments/shoes must be in the same new condition in which they were received with the tags intact. Items that have been laundered or have any kind of stains, holes, tears, marks/scuffs or odor will NOT be accepted for return.
Bra Return Policy
We understand that it is difficult to determine your bra size when purchasing online, especially maternity bras. We will be happy to return/exchange or refund your purchase (minus shipping cost) within 14
days of the date you receive the order. The bra MUST be returned in
its original undamaged packaging, and MUST NOT
have been washed or worn (other than to try it on for correct fit). A
20% restocking fee will be charged for bras mailed back more than 14
days after you received it. Please try on your bra as soon as possible after receiving it. To remove the bra from its package, open the package using the button or resealable flap. DO NOT CUT OR TEAR THE BAG.
Bras that have been damaged from laundering in a washing machine are NOT accepted for return or refund.
Due to sanitary concerns we CAN NOT accept a bra returned with deodorant marks, make-up marks, milk or other stains or any other kind of deformities.
If you would like to exchange your bra, your credit card will be billed for USPS shipping of the new size bra by First Class Mail. If you prefer expedited shipping for your exchange bra please note that on the Bra Return Form included in your original package.
Hair Bows and Sock Return Policy
Due to sanitary reasons HAIR BOWS and SOCKS will NOT be accepted for returns.
Gift Item Return Policy
Gift items must still be in their original gift packaging for return.
Other Product Return Policies
Other
products including but not limited to diaper bags, strollers, burp
cloths, bibs and pacifier holders items must be in the same new
condition in which they were received with the tags intact. Items that
have been laundered or have any kind of stains, holes, tears,
marks/scuffs or odor will NOT be accepted for return.
For all returns please call The Babytalk Store at 1-866-998-BABY. (1-866-998-2229) Please ask for a return authorization number.
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